Duties & Taxes
For international orders, duties and taxes may apply depending on your country and region.
We aim to make this process as clear as possible before you complete your purchase.
How Duties & Taxes Work
- Duties and taxes are calculated and collected at checkout
- The amount is based on your exact shipping location
- If no duties or taxes appear at checkout, they are not required for your order
All calculations are handled automatically at checkout to ensure accuracy.
Who Pays Duties & Taxes
All duties and taxes are the responsibility of the customer.
These charges are set by your local government and are not controlled or collected by Banglez.
Non-Refundable Charges
Duties and taxes are non-refundable.
These fees are paid directly to government authorities. They are not retained by Banglez, and we do not have access to them once they are collected.
Even if an order is returned, duties and taxes cannot be refunded through us.
Refused Shipments
If an order is refused due to duties and taxes:
- The courier will typically not return the package unless duties are paid
- In these cases, the shipment is discarded by the carrier
- As a result, no refund will be issued
For this reason, we strongly recommend reviewing all duties and taxes at checkout before completing your order.
A Note on Transparency
We understand that duties and taxes can be frustrating.
To avoid unexpected charges, we ensure that all applicable fees are shown clearly at checkout whenever required.
Our goal is to provide full transparency so you can make an informed purchase with confidence.
Need Help?
If you have any questions about duties, taxes, or international orders, we’re here to help.
→ Contact us anytime and our team will assist you.